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Omni offers two modes for finding information. Toggle between them using the icons below the search bar.
Omni mode toggle

Toggle between Chat and Search modes using the icons below the input

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Chat Mode

Use Chat mode when you want AI-synthesized answers with citations. The assistant searches your sources, reads relevant documents, and provides a coherent response.
Omni Chat Mode

Chat mode shows the AI's reasoning and provides answers with citations

Best for:
  • Questions that span multiple documents
  • Summarizing information
  • Follow-up questions in a conversation

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Search Mode

Use Search mode when you want direct links to documents. Results are ranked by relevance and displayed as a traditional search results page. Best for:
  • Finding a specific document
  • Quick document lookup
  • Browsing available content

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When to Use Each

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Filters and Operators

Both modes accept the same search operators — in:, type:, by:, before:, after: — plus connector-provided operators such as Slack channel: or Jira/GitHub status:. The filter panel (source, content type, author, date range) applies the same underlying filters. In chat mode, you can also ask the assistant to apply filters in natural language (e.g. “find recent engineering docs in Confluence”), and it will translate them into tool-level filters on your behalf.

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File Attachments (Chat Only)

Chat mode lets you attach a file to a message (up to 50 MB). The assistant reads it alongside any indexed documents it retrieves. See AI Assistant → File Attachments for details. Search mode doesn’t accept attachments — it only queries the index.

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Document References (Chat Only)

Chat mode lets you reference specific indexed documents by typing @ followed by a search query. Select a document from the typeahead menu to inject its full content into the chat context. See AI Assistant → Document References for details. Search mode does not support document references.