
Chat Mode
Use Chat mode when you want AI-synthesized answers with citations. The assistant searches your sources, reads relevant documents, and provides a coherent response.
- Questions that span multiple documents
- Summarizing information
- Follow-up questions in a conversation
Search Mode
Use Search mode when you want direct links to documents. Results are ranked by relevance and displayed as a traditional search results page. Best for:- Finding a specific document
- Quick document lookup
- Browsing available content
When to Use Each
| Use Chat Mode | Use Search Mode |
|---|---|
| ”What were the key decisions from the product meeting?" | "Q3 sales report" |
| "Summarize our refund policy" | "employee handbook" |
| "How do I set up SSO?" | "SSO configuration doc” |