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Omni offers two modes for finding information. Toggle between them using the icons below the search bar.
Omni mode toggle

Chat Mode

Use Chat mode when you want AI-synthesized answers with citations. The assistant searches your sources, reads relevant documents, and provides a coherent response.
Omni Chat Mode
Best for:
  • Questions that span multiple documents
  • Summarizing information
  • Follow-up questions in a conversation

Search Mode

Use Search mode when you want direct links to documents. Results are ranked by relevance and displayed as a traditional search results page. Best for:
  • Finding a specific document
  • Quick document lookup
  • Browsing available content

When to Use Each

Use Chat ModeUse Search Mode
”What were the key decisions from the product meeting?""Q3 sales report"
"Summarize our refund policy""employee handbook"
"How do I set up SSO?""SSO configuration doc”